Careers


NET Xperts LLC is an organization that hires creative people who are committed to high performance.

Headquartered in Pittsburgh, PA, there are careers at NET Xperts LLC in IT Sales, Service, Administrative Support and Management.


Thank you for your interest in NET Xperts LLC.
We are always looking for talented individuals to join our team.

 

Currently, we are hiring for: Front Office Admin, Outside Technology Business Consultant, and Managed Services Administrator.


Front Office Admin

Knowledge

Must possess good fundamental understanding in all facets of office reception and be proficient in basic computer programs (Email, Office Apps).

Responsibilities

  • Oversees reception area – attends to office visitors, offers refreshments.
  • Answers calls on a multi-line console, routes calls, takes messages, and manages voice mail system.
  • Assists in composing and editing routine correspondence and other business documents.
  • Uses office machines such as copier, fax, computer, printers, etc.
  • Organizes and maintains general office files, supply cabinet, work area, and storage area.
  • Organizes and maintains office supplies including kitchen supplies when needed.
  • Prepares and disperses mail, correspondence and shipments, including email, Federal Express, UPS, and faxes in a timely manner.
  • Coordinates and arrangements meetings – preparing agendas, reserving, and preparing faculties, etc.
  • Arranges and coordinates travel schedules and reservations, creating detailed itineraries.
  • Makes copies of correspondence, marketing brochures, or other printed materials as requested.
  • Filing.
  • Assists with special projects as needed, e.g., merged mailings, company events, etc.
  • Assists in office celebrations.
  • Responsible for overall upkeep of office environment.

General Activities

  • Use computers.
  • Get information needed to do the job.
  • Process information.
  • Establish and maintain relationships.
  • Organize, plan, and prioritize work.
  • Communicate with supervisors, peers, or subordinates.
  • Document and record information.
  • Make decisions and solve problems.
  • Perform administrative tasks.
  • Analyze data or information.
  • Identify objects, actions, and events.
  • Update and use job-related knowledge.

Competencies

  • Flexiblity
  • Communication Proficiency
  • Collaboration Skills
  • Customer/Client Focus
  • Light Technical Capacity

Supervisory Responsibility

  • This work has no supervisory responsibilities.

Work Environment

  • This job operations in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

  • This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.

Position Type and Expected Hours of Work

  • This is a full-time position. Days and hours of work are Monday – Friday, 7:45am – 5:00pm.

Travel

  • No travel is expected for this position.

Required Education and Experience

  • High School Diploma
  • One year of administrative experience or trade school graduate.

Please send your resume to jobs@thenetxperts.com.


Outside Technology Business Consultant

Duties

The Outside Sales Consultant is responsible for increasing revenue by generating new customer business, with emphasis on Managed Services and Cloud Services.

Responsibilities

  • Prospect, cold call, and develop new business within assigned markets.
  • Outbound calling to potential and established clients on a daily basis to set face-to-face appointments.
  • Consistently closing sales and achieving monthly activity and revenue goals/quotas.
  • Manage monthly appointment activity and sales calls.
  • Maintain sales pipeline and sales forecast; update CRM on a daily basis.
  • Ability to establish and expand relationships with key decision makers.
  • Work with internal resources to ensure customer projects are handled efficiently.
  • Keep updated on product and industry knowledge.
  • Attend product training as required; acquiring vendor certifications and competencies as required.
  • Build referral sources and strategic alliances.
  • Attend networking events on a regular basis both during and after business hours.

Skills/Job Requirements

  • Bachelor’s Degree in Sales, Marketing, Business Administration, or equivalent experience.
  • Prior sales and or marketing experience a must.
  • High level of initiative and enthusiasm.
  • Excellent written and spoken communication skills.
  • Experience working with a CRM system.

Competencies

  • Results Driven
  • High Energy
  • Business Acumen
  • Communication Proficiency
  • Customer Client Focus
  • Presentation Skills
  • Strategic Thinking
  • Technical Capacity

Please send your resume to jobs@thenetxperts.com.


Managed Services Administrator

This administrator position is responsible for helping administer our Network Operations Center (NOC) services to our monitored clients.

Job Description:

  • Minimum of 2 years’ experience in network environment.
  • Experience working with firewalls and other standard network security equipment and software such as antivirus, anti-spyware, anti-spam applications.
  • Thorough understanding of IP based networks, Firewalls, VPN and security protocols, tools, and policies.
  • Must have a strong working knowledge of standard network, internet networking technologies, and best practices.
  • Experience with Windows 2008, 2008R2, 2012, and 2016 Server a must.
  • Experience with Office 365 a must.
  • Experience with Microsoft SharePoint a plus.
  • Experience with Microsoft Azure a plus.
  • Solid understanding of Microsoft Outlook/Exchange 2012 and Microsoft Office 2007, 2010, and 2016 Suite required.
  • Experience with HP servers and workstation configurations, and support
  • Experience with POP, SMTP, FTP, SSH, HTTP, and SSL.
  • Thorough understanding and experience with Active Directory principles and best practices.

Managed Services Administrator main duties are as follows:

  • Monitoring: Configuring, updating and assigning monitoring sets, reviewing monitoring alerts, working with our clients, Service Desk staff and Technical staff to respond to alerts from pro-active monitoring.
  • Deployment : Deploying and configuring agent software on servers, desktops and laptops for clients, removing agent software from computers being retired, managing machine groups, and user accounts.
  • Patch Management : Watch for availability of newly released patches/updates, installation of all third party patches and updates to client environment, working with our clients, Service Desk staff, and Technical staff to troubleshoot and solve issues with patch installations.
  • Asset Management : Scheduling auditing of hardware and software.
  • Antivirus/Antispyware : Deploying and configuring antivirus software to servers, desktops and laptops, monitoring antivirus status, working with our clients, Service Desk staff and Technical staff to troubleshoot virus related issues and to perform virus/spyware/malware remediation work.
  • Backup : Working with our clients, Service Desk staff, and Technical staff to monitor daily backups and troubleshoot any issues that may arise.
  • Reports : Creating reports – for routine use and for automated monthly reports, creating reports – for one-time, ad- hoc situations, scheduling, and configuring periodic reports for delivery to clients, review monthly automated reports for accuracy, and confirm delivery.
  • You will be working with our in house monitoring software and will need to learn and be proficient with it. You will be required to carry a pager after 3 months on the Pager rotation is 1 week per month.

Previous training and hands-on experience with the following is required: Network Administration, Group Policies, Microsoft Exchange Server, Tape Backup Software, Cloud Based, Disk to Disk and Hardware Based Backups, Network- Based Antivirus Solutions, Anti-Spam Software, Veritas Backup Exec, Symantec Antivirus Corporate Edition, Symantec Endpoint Protection, Firewall Appliances, and Remote Access (VPNs, OWA, Smartphones).

Specific experience with the following is desired: Microsoft Small Business Server 2008 and 2011, Terminal Services, Wireless Access Points, Watchguard and SonicWALL Firewall appliances, User Account Administration, Computer Account Administration, Security and Permissions, Barracuda, Unitrends, GFI, and Cisco appliances.

The ideal candidate will have the above technical skills and experience, a professional manner, excellent verbal and written communication skills, strong multi- tasking and time management skills, and several years of hands-on experience with the support of a variety of Microsoft-based networks for small and mid-size businesses.

Please send your resume to jobs@thenetxperts.com.