Posts by msachs


CompTIA Managed Services Trustmark™ signifies commitment to industry best practices


Pittsburgh, Pennsylvania / July 16, 2014 – NET Xperts LLC, a trusted leader in managed services, announced today it has received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.

“Earning this credential identifies NET Xperts LLC as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA. “This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.”

The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service.

“We at NET Xperts LLC are both honored and elated to have earned this certification.  We have all worked diligently to persistently strengthen our business structure while focusing on our core values in which the customer is our main priority.  The CompTIA Managed Services Trustmark is a well-respected credential that demonstrates our commitment to excel in everything we do and brands us a leader in our region,” said Angela Desiderato, VP of Managed Services, NET Xperts LLC.

To earn the CompTIA Managed Services Trustmark, NET Xperts LLC was evaluated on several aspects of their business operations, including organizational structure, technology tools and systems they utilize, standard operating procedures and IT service specific activities. The company also committed to abiding by a code of conduct and provided customer references.

Visit CompTIA Managed Services Trustmark to learn more.

About NET Xperts LLC

NET Xperts LLC has the expertise to design and implement technological systems that meet the needs of small to mid-sized businesses. What sets our company apart from other technology firms is our commitment to develop a long lasting professional relationship with our clients. Since our inception in 2002, we have retained the majority of our clients as well as our own staff.  Whether in need of Managed Services, New Technologies, Computer Networking or Information Technology, we are experienced, Certified Professionals that can help develop technology business plans to meet any strategic business goal. to learn more about what NET Xperts LLC has to offer.

About CompTIA

CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. Visit or follow CompTIA at and


Angela Desiderato
VP of Managed Services
NET Xperts LLC
412.244.NETX (6389)

Steven Ostrowski
Director, Corporate Communications







NET Xperts LLC is very enthusiastic about recently earning the CompTIA Managed Services Trustmark. Earning this credential shows our commitment to both our services and our customers.What is the CompTIA Managed Services Trustmark?
It is an industry credential that identifies service providers who have demonstrated the highest level of competency.

NET X Alert! Managed Services is a very important step in protecting your network! The CompITA Managed Services Trustmark lets you know what we are using best practices when working with your business.
See our press release for even more information about the CompTIA Managed Services Trustmark by clicking here.

Contact your Technology Business Consultant today at 412.244.NETX(6389) to get your business protected!


Movement at NET Xperts LLC
April 1, 2014

We’ve had a lot of movement around the office in the last few months!
Karen Brennfleck has transferred to the Business Technology Engineer department so you may be talking to her in a different capacity or seeing her at your office in the near future.

Since Karen has transferred away from the NET X Alert! Team, that allowed some changes the Managed Services department as well. Cory Smith has been promoted to a Managed Services Administrator in the Exa Level Support Group. With Cory’s position open, we were then able to bring Jeff Hoyt as a Jr. Managed Services Administrator in the Tera Level Support Group of the NET X Alert! Team.

We are confident that these moves in the office will greatly benefit each and every customer that works with these awesome people on our team!


Pittsburgh, PA – March 12, 2014


NET Xperts LLC has surfaced on Nine Lives Media’s seventh-annual MSPmentor 501 Global Edition (, a distinguished list and report identifying the world’s top 501 managed service providers (MSPs).
This year’s report includes:

  • MSPmentor 501 Global Edition
  • MSPmentor 100 Small Business Edition (top MSPs with 10 or fewer employees)
  • MSPmentor 200 North America Edition
  • MSPmentor 50 EMEA (Europe, Middle East, Africa) Edition
  • MSPmentor 25 AANZ (Asia, Australia, New Zealand) Edition
  • New: In-depth data tracking of per user and per device pricing data.

“We are very excited to be a part of the MSPmentor 501 Global Edition in 2014, which displays our exceptional growth within our
NET X Alert! Managed Service Solutions compared to other providers across the globe,” states Angela Desiderato, NET Xperts LLC’s Network Monitoring Division Manager. “We look forward to continued growth and success in the future and will continue to provide our unique brand of care and professionalism to businesses within Greater Pittsburgh and the Tri-State Area.”

The MSPmentor 501 report is based on data from MSPmentor’s global online survey, conducted October-December 2013. The MSPmentor 501 report recognizes top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

“MSPmentor congratulates NET Xperts LLC on this unique honor,” said Amy Katz, president of Nine Lives Media, a Penton business. “Qualifying for our MSPmentor 501 Global Edition puts NET Xperts LLC in rare company.”

MSPs on this year’s global 501 list lifted their combined annual recurring revenues $2.61 billion, continuing seven straight years of strong growth. Together, those MSPs now manage more than 700,000 servers, according to Jessica Davis, managing editor, MSPmentor.
MSPmentor, produced by Nine Lives Media, is the ultimate guide to managed services. MSPmentor features the industry’s top-ranked blog, research, Channel Expert Hour Webcasts and FastChat videos. It is the number one online media destination for managed service providers in the world.

About NET Xperts LLC
NET Xperts LLC, located in Pittsburgh, PA, opened its doors with its five original partners over 10 years ago, providing technology sales, service and support to organizations across the Greater Pittsburgh area. Today, NET Xperts continues with these original partners along with a growing staff of professionals to meet every business’ technology needs. NET Xperts: Who else would you want watching your network?

For more information about NET Xperts LLC, visit or contact the office at 412-244-NETX(6389) or Connect online at

About Nine Lives Media
Nine Lives Media, a division of Penton (, defines emerging IT media markets and disrupts established IT media markets. The company’s IT channel-centric online communities include MSPmentor (, The VAR Guy ( and Talkin’ Cloud (

Nine Lives Media, a division of Penton
Jessica Davis, Managing Editor, MSPmentor


NET Xperts LLC Named Western Pennsylvania Better Business Bureau Torch Award for
Marketplace Ethics 2013 Runner-Up

Pittsburgh, PA – December 13, 2013

NET Xperts LLC was awarded the 2013 Runner-up, Western Pennsylvania Better Business Bureau in November 2013.

President Marc Sachs said, “We are extremely pleased to have received the Torch Award Runner-Up for 2013. This particular award has very special meaning to us, as it is our mission to excel in ethical business practices. These practices have fortified our relationships with customers and vendors resulting in long term loyalty beyond what you find in business today. I want to thank the BBB and distinguished judges for providing a platform to demonstrate and recognize NET Xperts LLC’s ongoing commitment to marketplace ethics.”

About the BBB Torch Award

The BBB Torch Award for Marketplace Ethics program is open to all for-profit companies (accredited and non-accredited) who are located in the 28 county service area of Western Pennsylvania. Companies are evaluated against criteria that includes commitment to and demonstration of ethical practices in the marketplace; high standards of behavior toward customers, employees, suppliers,shareholders and the communities in which they do business; long-term value of ethics policies to shareholders, customers and employees; and training and communications programs to assist employees in carrying out established ethics policies.

You can read more about the BBB Torch Award winners at