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Support

 

Even the best systems require constant updates and scheduled maintenance to operate with maximum efficiency and ensure optimum security.

As your business grows, NET Xperts LLC can provide cost-effective on-site or remote cloud-based support to assure that your systems are managed properly. We have a variety of support plans designed to meet every business need, and our strategic vendor partnerships allow us to provide you with top notch maintenance and protection.

Managed Services

NET X Alert! is our flagship managed service program that works around the clock to make sure your network is running smoothly. We will pinpoint issues and keep equipment up to date, so you can concentrate on business productivity.

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Consulting Services

Trying to decide what IT path to follow? Why not run your thoughts and questions by one of our Technology Business Engineers for an hour, two, or three? NET Xperts TBEs will provide insightful recommendations on what your business needs to do to get the most out of your IT budget.

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Disaster Recovery

What will you do if your server crashes? What is your plan for recovery? Is your data safe if you lose your server? In the case of a fire or other disaster, could you quickly get your network back up and your data restored? Every hour that goes by increases the risk that your business won’t recover. Don’t be caught unprepared. Let us evaluate and prepare a disaster recovery plan for you.

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Temporary IT Staffing

Vacations, maternity leave, prolonged sickness, workers’ comp issues, a major IT project, or whatever the cause, you’re short on staff and temporarily have more work than you can handle. NET Xperts LLC can help by providing qualified temporary IT staffing for a day, a week, a month, or more to keep your department running efficiently.

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Release and Patch Maintenance

Software patches are more numerous than ever. Virus protection, product flaws, simple revisions, and patching holes available to Internet hackers are just a few reasons software manufacturers release up to four revisions or patches per year. With our NET X Alert! Managed Service Program, we ensure that these important alterations get done on your network and workstations.

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Customer Center

Already a client? Visit our Customer Center to access all of your previous, in progress, and scheduled work order tickets through the Client Access Portal, resolve an issue remotely with one of our Network Monitoring Administrators, or submit a new work order based on a current tech problem you are having at the office.

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